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Part Time Call Center

A premier employer in the medical community is seeking qualified Part Time Customer Service Specialists. Consistently ranked as one of the Top 100 Hospitals in the country this is the perfect place to grow your career! As a provider of many healthcare solutions, this is the perfect corporate culture to gain experience and foster community. If you are looking for an opportunity to excel APPLY TODAY!
Customer Service Specialist answer incoming calls and electronic request, professionally and enthusiastically, from patients, family members to aid in register new patients, scheduling healthcare appointments, answer questions, handle complaints, troubleshoot problems.
JOB DUTIES:
Ensures accurate, compliant and timely registration of new patients to ensure optimal service
Identifies and resolves discrepancies or missing information and accurately enters data into the system.
Verifies insurance coverage or determines patient self-pay responsibility and provides cost information.
Schedules appointments based on need, patient request and in accordance with guidelines.
Interprets physician orders to schedule appointments and ancillary tests.
Identifies emergent patient situations based on caller information and coordinates triage
KNOWLEDGE, SKILLS AND ABILITIES:
Excellent interpersonal and communication (oral and written) skills
Excellent data entry, numeric, typing and computer navigational skills (Mandatory Skills Testing)
Experience in a call center, customer service and/or healthcare setting
Knowledge of customer service principles and practices
Knowledge of call center telephony and technology (Mandatory Skills Testing)
Comfortable working in a fast paced environment
2+ years minimum experience required.
H.S. Diploma/GED Equivalent

Must pass paid training program and successfully complete competency exam to maintain position.


Hours: Monday-Friday Flexible Start

Candidates must be able to work Full Time for Traning

Pay Rate:All Candidates Start $10.50 /Hour Opportunity for increase after 3 Months of Employment

To Apply for this position, email a resume to email removed .

Express Employment Professionals wants to help you find your next career so contact us right away to begin!
Benefits of Joining the Express Team:
No fee for you to sign up with us or apply
Weekly paychecks including direct deposit
Express staff is available 24 hours a day, 7 days a week to you
Earn vacation and holiday pay
Refer someone to us and earn a referral bonus $$$$
Insurance and benefits immediately available to you and your family

What are you waiting for??? Contact Express now!
2000 N Mays, Ste 202 in Round Rock
Phone (512) 255-2525
Fax (512) 255-3638
www.expresspros.com

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